Is there a wall or ceiling attachment or alternate base?
What kind of lighting does it give? Is it hot?
Can I use it for my mobile services?
Do you offer payment plans?
Can I change my Shipping Name/Address after Ordering?
Does the CosmoGlo have a warranty?
To request warranty work, please contact us with your Name, Order #, and/or email address and details on the issue you are having. We appreciate all feedback during our launch phase which allows close attention to our product as we grow. 🙏😊
Is there a return process?
I am having a hard time assembling my light, can you help me?
GLOBAL SHIPPING INFORMATION
WE ARE NOT SHIPPING INTERNATIONALLY AT THIS TIME.
Why are we not shipping overseas?
We cannot ship overseas yet as our boxes have not been tested for longer shipping, and our electrical components have not been tested on grids overseas. We are not able to offer support or replacement parts should anything happen. We ask for your patience as we prepare to launch globally.
We want to get CosmoGlo lights to all of you, but we also want to be able to offer support should you ever need it! <3
Thank you for understanding and follow us on Instagram for updates!
PLEASE NOTE: Transporting any orders outside of our pre-approved shipping zones voids all warranties and guarantees regardless of transport method (whether a friend sends it or a 3rd party courier, etc.)