cosmoglo assembly hub
Welcome to the CosmoGlo Family!
Let's get your light assembled and ready to shine bright!
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Contact Us
Email us at support@thecosmoglo.com
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Cosmoglo Floor Lamp Assembly Setup Tips 💡
- Please watch the video during assembly.
- We advise laying your light down while assembling and following the steps that we provide in the video.
- Loosen the clamp first to prevent scratching.
- Secure your halo when attaching to the base plate to prevent it from swinging around freely.
⚠️ We are not responsible for damage caused to your light during assembly as per our warranty policy.
Halo
Rotate in both directions, rather than repeatedly in the same direction.
We love our 360-turning halo and want you to love it too!
⚠️ Damages done to cords from turning the halo in only one direction multiple times will not be covered under the warranty.
Clamp
The clamp has a turn knob for tightening, and is secured to your poles with one normal Phillips style screw.
Phone Clip
Simple + minimalist in design, the included rubber bands are designed to hold the phone onto the clip for safety. Our media clip was made to give you a consistent angle while still allowing you access to your phone with a simple clip-on/off method.
Base
You have 4 rubber feet on the bottom of the base. These are very important for the function of the cord.
Your cord uses the gap of the rubber feet to allow the cord to reset. If this is taken away your cord may twist itself without the relief of being able to unwind and can cause damage.
⚠️ Please take caution to avoid cord tension by placing anything heavy on the base such as a table or bed.
Power Box
Be sure all connections are fully inserted. Use only the power box that came with your CosmoGlo Light. If you have any issues with the power box, please contact us for troubleshooting and replacement options.
⚠️ Please follow our guide on reseting your power box before submitting a request.
Cords
You will want to gently straighten your cords, running your fingers down the wire to remove any kinks to help it feed through the poles easier.
The small black clip on your cord is called a ferrite clip, and is meant to help keep your cords in place during use inside the light.
Avoid stepping on the baseplate when building, adjusting, or moving your light - extra pressure on the base while adjusting height could accidentally damage your cord.
Positioning
The design's physics works best when it's positioned directly over the top of the base itself during services.
Our patented double pivot design (side-to-side 360° movement plus full 360° halo rotation) was built so you never have to re-adjust the height once it's set.
→ Submit a Support Request for personalized setup recommendations.
CosmoGlo Wall Light Setup Tips
- Mount the wall plate first and confirm it's level before attaching the arm - it's much harder to adjust once everything is connected.
- Use a wall stud when possible. The included anchors are rated for drywall-only installs.
- Secure your halo when attaching it to the arm to prevent it from swinging around freely.
⚠️We are not responsible for damage caused to your light during assembly as per our warranty policy.
Shop with Confidence
We want you to love your CosmoGlo from first light. If it's not the perfect fit, here's what you need to know:
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30-Day Return Window — every order is covered.
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Keep Your Box until you're sure you'll keep your light.
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Original Packaging Required for all returns.
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For full details, view our policies below.
Protect Your Investment
For additional coverage, we offer CosmoGlo Protection with a monthly subscription or yearly one time purchase option.